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Project managed enhancement of the Java Enterprise Services e-commerce certification program

Issue: IBM Java Enterprise Services e-commerce certification program needed to rethink their process when they discovered participants were coming to the classroom portion without completing the preliminary mandatory self-study.

Solution: We led a team that devised a web-based testing solution. Participants were asked to complete the self-study then take a test. Test questions were “pooled”. If the participant didn’t pass the test, they were asked to restudy and retake it. The second test was not the same as the first.

“There’s only one project manager here who’s always on time and on budget and that’s Carolyn Smith.”
- IBM senior manager for multimedia

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